Experience the best of customized approaches in public relations and brand responsiveness — the thrill of brand activation and the serenity of bespoke customer service.

 

 

Strategic Public Relations

Increasing visibility is vital for any brand. Whether your business needs to plan an event, press conference or enhance its social media presence, we are prepared to guide you. Relax and let us handle all aspects of the journey. Our approach is customized, so we listen to what you want and develop concepts and execute on your behalf. 

Customer Service Training

Photo Credit: ms.akr

Photo Credit: ms.akr

We provide training services for all aspects of the customer’s journey. This includes in-store, online and telephone. Our consultation service also includes developing service strategy that aligns with your company's brand values. Our training services are culturally sensitive and is informed by behavioral and consumer psychology.  We train for various sectors, which include hospitality, retail, banking and telecommunications. 

 

Brand Advisory

Branding is more than your logo and a tag line. Essentially, it's the experience you are able to provide your customer. We pride ourselves on assisting businesses to define their brand, enhance current practices and develop a program that ensures the customer's experience is in alignment with their brand values.